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Frequently Asked Questions


Accounts & Membership

Wondering about who we are?

How can I become a Secret Circle member?

I don't remember my user ID or password for online shopping.

How can I delete or deactivate my user account for online store?

Can I re-register once I have deleted my account?

How do I unsubscribe from your newsletters?

What payment options do you provide?

Shopping & Customer Service

Where is your offline store?

Where can I check the order status online?

What are your policies around returns and refunds?

Do you have any other questions? Please contact us! We are here!

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