Sampling & Gift Program
Update On Our Gift Offers
Our Secret Gift program has been discontinued as we now focus on providing you an exciting rotation of brand specific gift offers. Thank you for your understanding.
You can view our current gift offers on our Gift With Purchase Offers page here.
Sampling Program
We love sharing samples of our favourite clean beauty creations in your orders, and we know some of you love discovering your new favourites this way!
If there is something you are hoping to try, you can opt-in for samples at the online checkout. You will need to specify the name of the product you would like to sample.
Orders under $80 are eligible for one sample. Orders over $80 are eligible for two samples.
In an effort to reduce our environmental impact, we’ve tailored our free sampling program to be on an opt-in basis.
You’ll now need to request your free sample at checkout. That means that only those of you who are interested to try a particular sample or two will receive them. It’s a handy way to see if a product is a great fit for you, especially if you have sensitive skin or tricky hair.
The majority of our skincare and haircare products are usually available as samples.
Unfortunately we do not have samples of:
- dental products,
- ingestibles,
- makeup products unless they are liquids such as foundations,
- products with a foaming applicator, rollerball applicator, or solid stick applicator.
In the event that a selected sample is unavailable, our team will substitute it for something similar we think you may like.
We have testers of almost all our products in store for you to feel, smell & enjoy!
We do also offer samples to customers shopping instore if you are wanting to take something home to try as part of your self-care ritual. Please simply ask one of our Natural Beauty Advisors if there is something you would like a sample of.
Our expert beauty advisors are always happy to assist in helping with personalised product recommendations. Get in touch here.
Any query, big or small, we’d love to help!
On the 'My Bag' page when you're about to check out, you’ll be asked:
- if you would like a sample included in your order and
- to specify the name of the particular product(s) you’d like to try.
Our team will prepare the sample and pop it in your parcel. If your requested sample is unavailable, we’ll pick out the next best alternative.
Orders under $80 are eligible for one sample. Orders over $80 are eligible for two samples.
